Return Policy
At Shopingwala, we are committed to providing our customers with high-quality men’s clothing and ensuring your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and we want to make sure that the return process is easy and hassle-free. Please read our return policy carefully to ensure a smooth return experience.
1. Returns Eligibility:
- We accept returns within 30 days of the purchase date.
- Return Policy : 3 to 5 Days Returns
- Delivery Policy : 0-2 Days
- Items must be unused, unworn, and in their original condition with all tags attached.
- Personalized or customized items are not eligible for return unless there is a manufacturing defect or an error on our part.
2. Initiate a Return:
- To initiate a return, please contact our customer service team at [customer service email or phone number] to obtain a Return Authorization (RA) number.
- Clearly mark the RA number on the outside of the package.
3. Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.
- We recommend using a trackable shipping method to ensure the safe return of the items.
4. Refund Process:
- Once we receive and inspect the returned items, we will process a refund to the original payment method.
- Please allow [X] business days for the refund to be reflected in your account.
5. Exchanges:
- We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
6. Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact us immediately, and we will arrange for a replacement or issue a full refund, including return shipping costs.
7. Non-Returnable Items:
- Certain items, such as underwear, socks, and items marked as final sale, are non-returnable for hygiene reasons.
8. Late or Missing Refunds:
- If you haven’t received a refund within the expected timeframe, please check your bank account and contact your credit card company. If the issue persists, please contact us.